Menurutnya, kustomisasi tersebut menjadikannya sangat kuat sekaligus sulit untuk dioperasikan ketika agen AI mulai mengambil alih pekerjaan tim manusia.
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"That is why they are so powerful and also why they have become so difficult to operate.
We are now seeing agents take over work that used to require entire teams of people, whether that is writing code, handling customer support, or running back-office operations.
Conduct is going after one of the largest and least visible pools of that work: the manual labour required to manage complex enterprise IT systems at the core of business," ujar Sahir Azam.
Selain mendapatkan suntikan dana, Conduct juga telah ditunjuk oleh SAP sebagai mitra AI strategis untuk transformasi aplikasi SAP Cloud ERP, serta menjalin kemitraan dengan BCG dan NTT DATA Business Solutions.
General Partner ICONIQ, Seth Pierrepont, menekankan pentingnya infrastruktur pendukung ini agar proses perubahan di dalam perusahaan dapat berjalan lebih cepat.
"Execution speed is a critical challenge of the AI era, but core systems of record were built for stability, not change," kata Seth Pierrepont.
Pihak investor meyakini teknologi baru ini menjadi solusi utama untuk mengurai hambatan birokrasi dan dokumentasi sistem informasi internal yang kaku.
"Conduct helps make the decades of business logic trapped inside those systems understandable and executable for the first time, removing the bottleneck at its source.
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We believe this makes it essential infrastructure for the next generation of enterprise AI," ujar Seth Pierrepont.
